Collaboration with hotels, airports, restaurants for taxi companies
How partnering helps you get more taxi clients
If you use Facebook Analytics, you already know what your average customer looks like. Now imagine: tourists are one of your main audiences. They often stay at local hotels, and when they need a taxi, they ask the reception desk for help.
Here’s how the hotel taxi collaboration usually works:
- The hotel books the ride for the guest.
- The trip’s price is added to the hotel bill.
- The guest pays the hotel, and the hotel pays you.
Profit, simplified.
And it’s not just hotels. Your potential clients also visit:
- Nightclubs
- Restaurants
- Museums
- Airports
- Train stations
In many cases, they rely on local staff to arrange airport transportation or taxi transfer services. This is your opportunity to build smart partnerships and grow your business.
The Onde platform helps you manage cooperation and offers powerful tools to simplify these partnerships.
Taxi transfer to Room #305, please: how Onde’s partner dispatcher works
The Partner Dispatcher (also called Remote Dispatcher) is a dispatcher feature inside My hub that makes collaboration simple.
It lets hotels, airports, and other businesses manage taxi transfer services right through your taxi platform.
Here’s how it works:
- Full Access Operators: Can manage, create, view, and modify orders across all service types. They can also view drivers on the map.
- Partner Access Operators: Can create, view, and modify only the service types you permit. They cannot view other operators' orders or see the drivers' map.
If you're looking for the perfect solution to manage your partners, Partner Dispatcher is worth trying.
Other ways to bill clients: flexibility matters
One-size-fits-all doesn’t work in the taxi business. Different partners need different billing setups, so Onde gives you options:
1. Partner Access (Passenger Pays)
- Passengers pay directly for taxi services using a cash payment method or terminal payment method.
- You receive the payment immediately after the trip.
2. Partner Access (Partner Pays)
- The partner (e.g., a hotel) pays for the taxi service.
- The cost is usually bundled into the customer's overall bill.
- This requires the "Third Party Systems via Dispatch API" payment setup.
Flexible billing makes it easier to satisfy diverse partners — and win more business.
Which local businesses make great partners?
Here are examples of businesses you could work with:
- Hotels
- Airports
- Railway stations
- Bars and Nightclubs
- Restaurants
- Conference centers
- Concert halls
- Hospitals
- Many other local companies!
Tip: Use Meta Business Suite(formerly Facebook Analytics) to identify the most popular businesses in your area.
Reach out, propose a partnership, and you’re on your way to gaining new clients.
With smart cooperation, you create mutual success — and happy passengers.
P.S. It’s already 2025, and the market has changed even more! If you're curious about the newest strategies for taxi companies, don't miss this new post from Onde.
