How to build strong taxi company partnerships: hotels, airports, and beyond

That’s where smart taxi company partnerships come in.

How can taxi companies find business partners?

Hotel taxi collaboration

Tourists and business travelers often turn to trusted venues when looking for reliable transportation. Take hotels, for example. Guests frequently request taxi service or other transportation from the front desk. With a partnership in place, your service becomes the hotel’s default choice. The fare can be bundled into the guest’s final bill, creating a seamless experience.

Airport transfer

Airports represent a huge opportunity for taxi businesses, especially in regions where public transport infrastructure is limited. While major cities in first-world countries have invested heavily in dedicated rail links between the airport and downtown areas, that’s not the case everywhere.

According to a recent study on airport-rail inter-modality in Southeast Asia commissioned by The Aviation Studies Institute (ASI), only 29% of the 24 medium and large-sized airports in Southeast Asia offer passenger rail connectivity. In Africa and Latin America, such connections are even more sparse. In many developing markets, travelers rely almost entirely on taxis, airport shuttles, or private drivers for taxi transfers. That means if your airport transfer service is visible and trusted at the airport, you’re likely to win that ride.

Other opportunities

And it’s not just hotels and airports. Restaurants, bars, nightclubs, concert halls, conference centers, and even tourist attractions are all key touchpoints where people often need a ride. By partnering with these venues, you position your service right where the demand happens.

How can taxi companies tap into additional revenue?

If you’re running a traditional taxi service, you might be missing out on a huge market. Hotels, airports, and venues are actively looking for transportation partners, but they need partners who are fast and easy to work with.

To compete with companies offering hotel transfers, private drivers, and airport shuttle services, your business needs the right system behind it. Automation makes collaboration simple and smooth for both sides.

At a minimum, your ride-hailing software should allow you to:

• Quickly onboard new partners and manage partner access
• Give partners a simple way to book rides 
• Track all partner-generated bookings to measure performance
• Handle shared billing and commissions automatically

Without these tools, the partnership can quickly become a headache. But with the right setup, you’ll be able to offer a smooth experience and turn steady traffic into steady profit.

Onde platform makes business partnerships easy 

Onde platform is designed to help taxi businesses grow through steady, high-quality customer flows. From onboarding partners to managing orders and handling payouts, Onde gives you all the tools you need to build smart partnerships.

1. Customer and Driver apps: branded mobile apps for iOS and Android with a familiar, user-friendly experience.

• Allow travelers to pre-book taxi transfers and track rides in real time.
• Help build customer loyalty and establish a recognizable brand presence in your market.

2. Operator app: a simple remote dispatcher tool for managing bookings from different sources.

• Useful for receiving ride orders from hotel receptions, airport kiosks, or event staff.
• Helps centralize dispatching across manual, phone, and messenger bookings.

3. Web app: a portal for local businesses to book rides on behalf of their guests.

• No need for partners to download any apps or manage complicated systems.
• Makes it easy for venues to connect with your service day-to-day.

4. My hub: a back-office solution for managing operations and collaborations.

• Set up different partner access levels (full management or limited booking-only access).
• Monitor all activity, track bookings by source, and handle payouts or billing when necessary.
• Create Corporate accounts to simplify payments for business partners

With Onde, you can quickly onboard hotels, airports, or event venues, give them tailored access to manage bookings, and track every ride they request. Pricing can be set with fixed fares or adjusted dynamically based on demand, season, or competition. Dispatch happens automatically, and corporate or hotel trip requests are managed easily from a single screen. 

Onde also supports multiple payment methods — from cash and credit cards to mobile wallets and corporate billing — along with multi-language customer support and loyalty features to help you deliver a seamless experience to every traveler.

People also ask:

How can taxi companies find the best local businesses to partner with?

Start by identifying businesses that interact frequently with travelers or locals needing transportation. Use tools like Meta Business Suite(formerly Facebook Analytics) to spot the most visited businesses and popular venues in your area.

Where can you find potential partners for taxi services?

Check hotel listings, airport services, and event spaces on platforms like Google Maps, TripAdvisor, and Booking.com. You can also explore local business directories and tourism board websites to find busy locations that might need better transport solutions.

What steps should you take after finding potential partners?

After shortlisting businesses, reach out with a clear offer showing how your service improves their guests' or customers' experience. Propose simple, win-win terms — such as shared commissions or fixed rates — and suggest starting with a trial period to build trust.